Last Updated: October 2025

At BlackShine, we strive to provide top-quality editing services and complete customer satisfaction. However, as we offer creative and digital services, our refund policy applies under specific conditions.

1. Eligibility for Refund

Refunds are considered in the following cases:

• If no editing work has started on your order

• If the delivered project does not match the agreed specifications

• If a duplicate payment was made by error

2. Non-Refundable Cases

We do not provide refunds when:

• The project has been partially or fully completed

• You change your mind after the editing process begins

• Delays occur due to your lack of response or late file submissions

3. Revision Policy

We offer free revisions (within reasonable limits) to ensure your satisfaction before final delivery.

4. Refund Process

To request a refund, email us at blackshinetech@gmail.com with your order details and reason for the request.
If approved, refunds are processed within 7–10 business days.